Editor in chief is Linda Hohnholz
5.1) Discuss Issues, Trends, Future, outlook of tourism industry and their implications
My Article about Issue Facing In the Travel and Tourism Industry.
Introduction:
Tourism is a major economic and social significant that has been recognized in both developed
and developing countries. Tourism is the temporary movement of people to destinations outside
their normal places of work and residence. The activities undertaken during their stay in these
destinations by facilities are meant to cater the needs of the consumer. The act of traveling for
pleasure is a luxury. Until recently only a restricted few had the time and money to travel.
Increasing leisure, higher incomes and greatly enhanced mobility have combined to enable more
people to partake in travel.But Also Got More Issues happening in Tourism Industry.
Issue 1.
View the world carefully.
The political world will continue to be unstable and when instability hits people are less likely to
spend money on luxury items such as travel. Political instability is now a major concern in
Africa and Latin America, with the Middle East, Europe, and North America open to terrorism
attacks and Latin America still suffering from high levels of crime and drug trafficking.
Furthermore, no one knows how Europe’s refugee crisis will play out and what the consequences
of increased crime will be on European tourism. Brazil, along with much of Latin America, is
suffering from both issues of crime and issues of health and sanitation.
Issue 2.)
Be aware of the lack of trained personnel.
Because many tourism areas have grown rapidly there are too many locations where there is a
dearth of skilled labor. Tourism needs people who are both inspired and well trained. Yet, too
few people in the tourism industry speak multiple languages, are proficient in high tech computer
skills or have a good knowledge of statistics and how to utilize them. This lack of education and
training creates not only numerous financial losses but also creates lost opportunities and the
inability to adapt to new challenges.
Issue 3.) Low Salaries, recruitment and retention.
Many on line and front line workers receive low salaries, have low levels of job loyalty, and
change jobs with high level of rapidity. This high turnover level makes training difficult and
often each time a person leaves, the information is lost. To make matters even more challenging
these are often the person with whom visitors come in contact. The formula tends to guarantee
low job satisfaction and low levels of customer satisfaction. This situation has resulted in the
lack of availability of skilled manpower by the travel and tourism industry, one of the largest if
not the largest employment generators in the world. If tourism is to be a sustainable product, then
it needs to turn part-time jobs into careers without pricing itself out of the market. If the travel
and tourism industry hopes to continue to grow it will need trained personnel, and a willing and
enthusiastic workforce at every level from the managerial, to skilled workers to the semi-skilled
worker.
Issue 4.)
The need to develop or update tourism infrastructure.
Around the world tourism suffers from poor infrastructure. These infrastructure challenges range
from substandard docks and ports of entry to modes of transport to urban infrastructure such as
access roads, electricity, water supply, sewerage and telecommunication. As airplanes begin to
carry more people airports will face not only the problems of handling large numbers of arriving
passengers but also will need to find ways to unload luggage faster, and transit people through
immigration and customs lines. The lack of infrastructure will also impact issues of security as
governments attempt to ferret out potential terrorists while creating a warm and welcoming
arrival experience.
Issue 5.)
Nothing works if visitors are afraid and not secure.
The spread of terrorist groups throughout the world, and what seems to be the “pandemic du
jour” are major threats to tourism. Tourism must learn to create not merely security and safety
but “surety” – the interaction between the two. That means that locations without TOPPs
(tourism policing) programs will suffer and eventually decline. Private security and public
security will need to learn to interact and work well not only with each other but with the media
and marketers. The old and outdated adage that security scares visitors is more and more being
Tuesday 8 October 2019
Thursday 3 October 2019
Reflective Journal
5.4: Discuss issues related to sustainable development in tourism and hospitality industry
Over the past several decades, hoteliers have turned their focus to the importance of sustainability in the hospitality industry as it relates to hotel development and operations, including the environmental, economic and social impact. Sustainability is one of the most important issues currently facing our world. The hospitality sector has historically had a dramatic environmental impact through energy and water consumption, use of consumable and durable goods, and solid and hazardous waste creation. Hotels consume energy for HVAC operations, lighting, fuel and other power needs. Water is used for bathrooms, F&B, and laundry, as well as other general operations (irrigation, cleaning and maintenance). Waste is generated by the disposal of paper, batteries, bulbs, furniture, equipment, appliances and more.
Economically, myths include the ideas that green operation is more expensive and that guests are not interested in sustainability. In fact, according to Cornell University’s Center for Hospitality Research, the reverse is true for both. Recent advances in technology related to renewable sources of energy (solar, geothermal, wind, etc.) have improved the economics of using these kinds of alternative energies at the property level. On the social front, there has been a remarkable shift in recent times, as demonstrated by corporate social responsibility (CSR) programs, as well as the green buildings for new development projects. Cornell also offers educational programs to inform and drive discussion and critical thinking around significant industry issues like the global challenges of sustainability.
Sustainable tourism focuses on human activity while preserving natural ecosystems and its maintenance for future generations without compromising tourist satisfaction. Many locations greatly rely on the tourism industry and its viability. It is understood that creating a positive experience for the visitors may have a heavy economic impact. The emphasis is placed on providing an enjoyable experience for the visitors as long as they leave local customs and natural resources unblemished. Tourists are expected to accept the local way of life and respect the area’s cultures. The ultimate goal is to promote understanding and tolerance between different civilizations from around the world.
The objective of the water vision is to move from where we are today to where we need to be to meet future water need and ensure the sustainable use of water. This exercise involves a process of study, consultation and promotion which will develop knowledge on what is happening in the national water sector and on trends and developments outside the water sector that may affect future water use. Based on this knowledge produce a consensus on a vision for water for the year 2025 to be shared by water sector specialists and decision makers in the government, the private sector and civil society.
The set of initiatives that need to take place in order to achieve the key objectives of the vision is evaluated based on the four challenges towards a better water future which are managing our water resources efficiently and effectively, moving towards integrated river basin management, translating awareness into political will and capacity and moving towards adequate, safe and affordable water services as will be fit develop nation status by 2020.
The action for a better water future are also determined based on milestone and targets that they have to do with institutional and legal aspects, participatory approach in the decision making process, development of innovative technologies, efficient use of water resources, extensive research and development, shift from water supply to water demand management, integrated water resources management, promotion of water awareness and water education.
HVAC operation may harm our earth because solar radiation reaches the earth atmosphere and some of this is reflected back into space. The greenhouse effect is a natural process that warms the earth surface. When the sun energy reaches the earth atmosphere, some of it is reflected back to space and the rest is absorbed and re-radiated by greenhouse gases. Greenhouse gases include water vapor, carbon dioxide, methane, nitrous oxide, ozone and some artificial chemicals such as chlorofluorocarbons (CFCs).
The absorbed energy warms the atmosphere and the surface of the earth. This process maintain the earth temperature at around 33 degrees celsius warmer than it would otherwise be allowing life on earth to exist. The rest of the sun energy is absorbed by the land and the oceans, heating the earth. Heat radiates from earth towards space. Some of this heat is trapped by greenhouse gases in the atmosphere, keeping the earth warm enough to sustain life.
Human activities such as burning fossil fuels, agriculture and land clearing increasing the amount of greenhouse gases released into the atmosphere. This is trapping extra heat and causing the earth temperature to rise.
MUHAMMAD QAYYUM BIN JAMAL AND NASIR
17DUP19F1035
REFLECTIVE JOURNAL
Technology plays a vital role in tourism and hospitality. It has the capacity to increase the efficiency of business operations and also improve the customer experience. Technology are very important in today’s tourism industry. We must follow the trends because nowadays people always use technology to do everything such as online shopping, chatting and dealing. Technology have positive and negative too if we use it for the important things.
There are a lot of positive technology that we can know in travel industry. One of the positive is Internet of Thing, which involves internet-based inter-connectivity between everyday devices, allowing to both send and receive data. With that way, tourism industry is going to be increase year by year .For example, IoT technology can be used in hotel rooms to provide customers with a device that connects to everything from lights, to the heaters and air conditioning ,allowing all to be controlled in one place.
Next, robotic, idea of robot being deployed regularly within the tourism and hospitality industry would have seemed like the work of a science fiction writer. Yet, it is becoming increasingly prevalent, with artificially intelligent robots, often equipped with speech recognition technology, being use in place of information points by chains like Hilton. Robots are utilized for a variety of other reasons like in airport, they can be used to detect concealed weapons, while some manufacturers are also using robotics to create luggage cases thet intelligently follow you.
Then, technology have a big data is very important in tourism management. One of the biggest uses of for this data is to improve personalization, with travel companies using the information they gather to make specific adjustment to their offerings. Another valuable use for data is to analized current business performance. In particular, hotel owners can use big data for revenue management purposes, using historic occupancy rates and other past trends to better anticipate levels of demand.
The negative of technology is there are almost tourist are old that they do not know about the technology and trends now .It useless if we promote online to attract the elder tourist to come to our hotel but they do not know how to use the technology like youth generation .Tourism industry should make events about their offerings and promoting their hotel or resorts because all of the ages people like to come and join the events than use a technology.
The dermographics identity of tourist the use technology to travel.A female users only (56%) are more than male tourist (44%).This rate follow that found in the survey of WTO (2008) on youth travel underlining increasingly important role of female travellers in youth market.Regarding the age, the age group 16-18 tourist in percentage 19%, the ages from 19-22 in propotion 21%, the group 23-25 years old approximately 26% and the older age group 26-29 reached the highest percentage 34%.
As a conclusion,we must use and apply the technology in our daily life but not too much because it will give us harms.We as a tourist must follow the trends because technology will be updated year by year and increase level by level.In the framework of the extending of social networking , tourism claims its position in internet world through the effort to approach potential travellers in their virtual environment in every ways.
MOHAMMAD DANIAL BIN KHAIRULNIZAM(DUP19F1044)
This special issue presents seven articles, ranging from a culture-based approach for implementing CSR, to the impacts of CSR on brand equity, and investigating the quality-of-life (QOL) implications of CSR in gaming communities. Further, these articles are from countries as varied as Spain, South Korea, Sri Lanka, Vietnam, and the United States, reflecting the broad and global context of CSR issues. Although the articles highlight different topics and contexts of CSR, all of them present specific economic implications of these issues in different contexts, thereby contributing to the recent trend of viewing CSR in a strategic approach.
Despite the progress of the field of corporate social responsibility (CSR) in recent decades, the knowledge of CSR has been very limited in hospitality and tourism industry in general and in hotel industry in particular. A literature search revealed that scholarly research in the area of CSR in hotel industry began in mid-2000 and it has grown in recent years. However, there has been no review of literature conducted covering CSR issues exclusively in hotel industry. Given the growth of publications in CSR research in hotel industry, it was felt that a content analysis of research would be valuable to scholarship. The present study aims to contribute to this end by presenting a review of articles published in scholarly journals until mid-2017.
The findings suggest that the initial focus of CSR research in hotel industry was in the area of CSR practices (economic, social and environmental), impact and importance of CSR, perceptions of CSR by consumers and managers. Interestingly, with the growth of research in recent years, the focus has shifted more towards CSR communication/reporting, green/environmental responsibility and sustainability area. This paper is perhaps the first content analysis of CSR research in hotel industry—an industry that is often blamed for irresponsible use of environmental resources and hence responsible for environmental un-sustainability. It is envisaged that this paper will stimulate further research into CSR in hotel industry and therefore to contribute to advance the field.
Besides that,several tourist enterprises have taken CSR as a tool to distinguish themselves from others and improve their competitiveness. To promote CSR awareness for sustainable development, their study aims at identifying the influence of CSR on the competitiveness of tourist enterprises in an emerging tourist region—Mekong Delta in Vietnam—with an empirical case of Ben Tre Province based on the concept of Triple Bottom Line. Key contributions of the study are as follows. First, through the expert interviews and group discussions, their study discovered three new CSR elements that influence tourism enterprises’ competitive abilities: “connection between business culture development strategy and the local and native cultures,” “tourism products/services promoting local special features,” and “tourism products/services promoting green environment.” Second, the combination of qualitative and quantitative approaches provides objective insights about the CSR components affecting the enterprise competitiveness.
Further, by encompassing several regions of the world, these articles provide a more comprehensive and global picture of CSR practices in the tourism and hospitality industry. With their encouraging outcomes and suggestions, these articles will provide inspiration to many future empirical studies on CSR in the tourism and hospitality industry.
Issue related to sustainable development in tourism and hospitality industry can be explained as one that meets the needs of the present time without interfering on the future generations’ ability of to meet their own needs. This lesson will discuss some of the sustainability and environmental issues of the hospitality industry. It will also discuss how these issues impact the business and environment and close with some solutions to the problems. In terms of travel and hospitality it will attract tourists to places of interest that way. The concept of needs, in specific regard to the fundamental needs of the poor; and the notion of the implications that social organization and technology pose on the environment’s ability to meet current and future needs.
In hospitality, sustainability is often discussed in terms of ensuring that the local environment can endure the pressure induced by the company's operations. In some cases, it might also refer to the organization's ability to endure the rising costs associated with not changing to environmentally friendly operating procedures. In this way and the best enviroment it will attract the tourists who come to the place.
Despite the progress of the field of corporate social responsibility (CSR) in recent decades, the knowledge of CSR has been very limited in hospitality and tourism industry in general and in hotel industry in particular. A literature search revealed that scholarly research in the area of CSR in hotel industry began in mid-2000 and it has grown in recent years. However, there has been no review of literature conducted covering CSR issues exclusively in hotel industry. Given the growth of publications in CSR research in hotel industry, it was felt that a content analysis of research would be valuable to scholarship. The present study aims to contribute to this end by presenting a review of articles published in scholarly journals until mid-2017.
The findings suggest that the initial focus of CSR research in hotel industry was in the area of CSR practices (economic, social and environmental), impact and importance of CSR, perceptions of CSR by consumers and managers. Interestingly, with the growth of research in recent years, the focus has shifted more towards CSR communication/reporting, green/environmental responsibility and sustainability area. This paper is perhaps the first content analysis of CSR research in hotel industry—an industry that is often blamed for irresponsible use of environmental resources and hence responsible for environmental un-sustainability. It is envisaged that this paper will stimulate further research into CSR in hotel industry and therefore to contribute to advance the field.
Besides that,several tourist enterprises have taken CSR as a tool to distinguish themselves from others and improve their competitiveness. To promote CSR awareness for sustainable development, their study aims at identifying the influence of CSR on the competitiveness of tourist enterprises in an emerging tourist region—Mekong Delta in Vietnam—with an empirical case of Ben Tre Province based on the concept of Triple Bottom Line. Key contributions of the study are as follows. First, through the expert interviews and group discussions, their study discovered three new CSR elements that influence tourism enterprises’ competitive abilities: “connection between business culture development strategy and the local and native cultures,” “tourism products/services promoting local special features,” and “tourism products/services promoting green environment.” Second, the combination of qualitative and quantitative approaches provides objective insights about the CSR components affecting the enterprise competitiveness.
Further, by encompassing several regions of the world, these articles provide a more comprehensive and global picture of CSR practices in the tourism and hospitality industry. With their encouraging outcomes and suggestions, these articles will provide inspiration to many future empirical studies on CSR in the tourism and hospitality industry.
Issue related to sustainable development in tourism and hospitality industry can be explained as one that meets the needs of the present time without interfering on the future generations’ ability of to meet their own needs. This lesson will discuss some of the sustainability and environmental issues of the hospitality industry. It will also discuss how these issues impact the business and environment and close with some solutions to the problems. In terms of travel and hospitality it will attract tourists to places of interest that way. The concept of needs, in specific regard to the fundamental needs of the poor; and the notion of the implications that social organization and technology pose on the environment’s ability to meet current and future needs.
In hospitality, sustainability is often discussed in terms of ensuring that the local environment can endure the pressure induced by the company's operations. In some cases, it might also refer to the organization's ability to endure the rising costs associated with not changing to environmentally friendly operating procedures. In this way and the best enviroment it will attract the tourists who come to the place.
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