This special issue presents seven articles, ranging from a culture-based approach for implementing CSR, to the impacts of CSR on brand equity, and investigating the quality-of-life (QOL) implications of CSR in gaming communities. Further, these articles are from countries as varied as Spain, South Korea, Sri Lanka, Vietnam, and the United States, reflecting the broad and global context of CSR issues. Although the articles highlight different topics and contexts of CSR, all of them present specific economic implications of these issues in different contexts, thereby contributing to the recent trend of viewing CSR in a strategic approach.
Despite the progress of the field of corporate social responsibility (CSR) in recent decades, the knowledge of CSR has been very limited in hospitality and tourism industry in general and in hotel industry in particular. A literature search revealed that scholarly research in the area of CSR in hotel industry began in mid-2000 and it has grown in recent years. However, there has been no review of literature conducted covering CSR issues exclusively in hotel industry. Given the growth of publications in CSR research in hotel industry, it was felt that a content analysis of research would be valuable to scholarship. The present study aims to contribute to this end by presenting a review of articles published in scholarly journals until mid-2017.
The findings suggest that the initial focus of CSR research in hotel industry was in the area of CSR practices (economic, social and environmental), impact and importance of CSR, perceptions of CSR by consumers and managers. Interestingly, with the growth of research in recent years, the focus has shifted more towards CSR communication/reporting, green/environmental responsibility and sustainability area. This paper is perhaps the first content analysis of CSR research in hotel industry—an industry that is often blamed for irresponsible use of environmental resources and hence responsible for environmental un-sustainability. It is envisaged that this paper will stimulate further research into CSR in hotel industry and therefore to contribute to advance the field.
Besides that,several tourist enterprises have taken CSR as a tool to distinguish themselves from others and improve their competitiveness. To promote CSR awareness for sustainable development, their study aims at identifying the influence of CSR on the competitiveness of tourist enterprises in an emerging tourist region—Mekong Delta in Vietnam—with an empirical case of Ben Tre Province based on the concept of Triple Bottom Line. Key contributions of the study are as follows. First, through the expert interviews and group discussions, their study discovered three new CSR elements that influence tourism enterprises’ competitive abilities: “connection between business culture development strategy and the local and native cultures,” “tourism products/services promoting local special features,” and “tourism products/services promoting green environment.” Second, the combination of qualitative and quantitative approaches provides objective insights about the CSR components affecting the enterprise competitiveness.
Further, by encompassing several regions of the world, these articles provide a more comprehensive and global picture of CSR practices in the tourism and hospitality industry. With their encouraging outcomes and suggestions, these articles will provide inspiration to many future empirical studies on CSR in the tourism and hospitality industry.
Issue related to sustainable development in tourism and hospitality industry can be explained as one that meets the needs of the present time without interfering on the future generations’ ability of to meet their own needs. This lesson will discuss some of the sustainability and environmental issues of the hospitality industry. It will also discuss how these issues impact the business and environment and close with some solutions to the problems. In terms of travel and hospitality it will attract tourists to places of interest that way. The concept of needs, in specific regard to the fundamental needs of the poor; and the notion of the implications that social organization and technology pose on the environment’s ability to meet current and future needs.
In hospitality, sustainability is often discussed in terms of ensuring that the local environment can endure the pressure induced by the company's operations. In some cases, it might also refer to the organization's ability to endure the rising costs associated with not changing to environmentally friendly operating procedures. In this way and the best enviroment it will attract the tourists who come to the place.
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